Front Desk Administrator - Elliott Bay
$45,760–$45,760 year
On-siteSeattle, Washington, United States
Job Summary
Provide excellent customer service over the phone, in person, and via email to create a warm, welcoming atmosphere for clients. Manage the front desk by helping clients prepare for visits, scheduling appointments, and verifying insurance benefits while supporting mental health providers with administrative requests. Handle multi-tasking and prioritize duties across variable evening shifts on weekdays and fixed Saturday hours. This role offers leadership training and advancement opportunities within a company dedicated to empowering therapists and independent mental health care providers.
Required Qualifications
- Strong work ethic and ownership of your role
- Ability to multi-task and prioritize
- Willingness to step into uncomfortable situations with clients, providers and coworkers
- Motivation to receive feedback and continually grow
- Flexibility- we are open Monday-Friday 7:00am-8:00pm and Saturday 8am-4pm
- Shifts are: Tuesday-Saturday: Saturday 8-4, weekdays variable evening shifts (11-7, 12-8)
- Background check required
Desired Qualifications
- customer service skills
- passion for learning
- restaurant and hospitality backgrounds
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