Front Desk Administrator
$39,520–$43,680 year
On-siteGlenview, Illinois, United States
Job Summary
Answer incoming calls, direct visitors to appropriate personnel, and greet customers while managing the multiline telephone system. Perform basic searches, updates, and audits in the Multiple Listing Service (MLS), create recruiting and listing packets, and maintain office schedules. Support agents by providing training on technology, MLS, and tenant screening, while receiving, sorting, and routing mail and publications. Maintain fax machines, order supplies, perform daily cleaning duties, restock items, and take weekly inventory. This full-time in-office role is based at multiple properties in Chicago, IL, with a salary range of $19.00 to $21.00/hr.
Required Qualifications
- 1-2 years of related experience
- High school diploma or GED
- Must regularly lift and/or move up to 10 pounds
- Must frequently lift and/or move up to 25 pounds
- Must occasionally lift and/or move up to 50 pounds
- Must have close vision
- Must have ability to adjust focus
- Must be regularly required to sit
- Must be regularly required to talk
- Must be regularly required to hear
- Must be frequently required to walk
- Must be frequently required to reach with hands and arms
- Must be occasionally required to stand
- Must be occasionally required to stoop
- Must be occasionally required to kneel
- Must be occasionally required to crouch
- Must be available for full time in office role
- Must be based out of multiple @properties offices in Chicago, IL
- Must be able to operate multiline telephone system
- Must be able to answer incoming calls
- Must be able to direct callers
- Must be able to greet customers and visitors
- Must be able to direct to appropriate personnel
- Must be able to support office staff
- Must be able to perform basic searches
- Must be able to perform updates
- Must be able to perform audits in the Multiple Listing Service (MLS)
- Must be able to create recruiting packets
- Must be able to create listing/buyer packets
- Must be able to update form drawers
- Must be able to create and maintain schedules
- Must be able to answer questions
- Must be able to provide training relating to technology
- Must be able to communicate office procedure information
- Must be able to provide information about MLS
- Must be able to provide information about rentals
- Must be able to provide information about tenant screening
- Must be able to provide information about marketing
- Must be able to provide information about IT
- Must be able to direct agents to appropriate department
- Must be able to receive mail
- Must be able to sort mail
- Must be able to route mail
- Must be able to maintain publications
- Must be able to route publications
- Must be able to communicate with messenger service
- Must be able to coordinate inter-office deliveries
- Must be able to maintain fax machines
- Must be able to assist users
- Must be able to send faxes
- Must be able to retrieve incoming faxes
- Must be able to route incoming faxes
- Must be able to perform other clerical duties
- Must be able to maintain files
- Must be able to photocopy
- Must be able to scan
- Must be able to collate
- Must be able to order office and kitchen supplies
- Must be able to perform daily cleaning duties throughout office
- Must be able to restock supplies throughout office
- Must be able to take weekly inventory
Desired Qualifications
- Real estate experience a plus
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