Front Desk (103474)
$37,440–$39,520 year
On-siteSilver Spring, Maryland, United States
Silver Spring, Maryland, United StatesOn-siteFull Time$37,440–$39,520 year
Full Time
Job Summary
Answer central telephone system, direct calls, and respond to inquiries from patients, employees, and others. Maintain office procedures, operate computers and office machines to process patients correctly, and compose, type, and edit correspondence and reports. Assist patients with facility use and adhere to safety policies while supporting a culture of high quality and great customer service. Perform other duties as necessary. One year of retail or clinical front desk experience is preferred. Bilingual (English/Spanish) is highly preferred.
Required Qualifications
- One (1)+ year of retail or clinical front desk experience
- Detail oriented
- Professional attitude
- Reliable
- Management and organizational skills
- Ability to follow or provide verbal & written instructions
- Sufficient grammar and spelling skills
- Interpersonal skills
- Ability to communicate effectively in English, both verbally and in writing
- Mathematical and/or analytical ability
- Basic to intermediate computer operation
- Proficiency with Microsoft Excel, Word, and Outlook
- Specialty knowledge of systems relating to job function
- Knowledge of state and federal regulations for this position
- General understanding of HIPAA guidelines
Desired Qualifications
- Bilingual (English/Spanish)
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