Front Counter Representative Milton Rents
$37,440–$52,416 year
On-siteRochester, New York, United States
Job Summary
Greet walk-in traffic in the showroom and answer incoming calls to initiate sales or route inquiries. Coordinate sales and rentals with outside sales, shop, and warehouse personnel while retaining rental contracts until equipment return. Resolve outstanding issues to mutual customer and company satisfaction, then forward all referrals and leads to the appropriate Outside Sales Rep. Generate activity reports and update customer information as requested by management. Requires two years of inside sales or customer service experience in equipment rental with working knowledge of construction rental equipment and materials.
Required Qualifications
- A high-school diploma or GED
- 2 years of successful Inside Sales/Customer Service experience in equipment rental or a related industry
- Working knowledge of operating capabilities of Construction Rental Equipment
- Working knowledge of construction materials and their applications
- Excellent phone, written, and verbal communication skills
- Friendly and professional customer service skills and a desire to help
- Background check
- Drug test
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