French Social Media Business Support

Answer customer questions via phone, chat, and email with a friendly, solution-focused attitude while solving problems and creating positive experiences. Follow brand guidelines and quality standards on every interaction, then log and update customer interactions in relevant systems. Collaborate closely with your team to continuously improve service delivery. This role requires fluent French and good English, availability to work in shifts, and a high school diploma or equivalent. Based in Lisbon, Portugal, you will work for one of the world's largest customer experience companies with access to an internal career-development program and free comprehensive training with certification.