French Customer Support Specialist
$14,400–$18,000 year
HybridAthens, Attica, Greece
Job Summary
Provide professional and empathetic support to French-speaking customers via phone, email, and chat, troubleshooting technical and service-related issues while adhering to brand-specific guidelines. Accurately document all customer interactions in CRM systems and escalate complex cases to internal teams as necessary. Maintain a high standard of service in a fast-paced, rotating-shift environment. This role offers a monthly gross salary of 1200-1500 with an additional performance bonus up to 300. Applicants must already have the right to work in Greece, as visa sponsorship is not offered.
Required Qualifications
- Native or near-native level of French
- Good command of English (B2+)
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced, rotating-shift environment
- Applicants must already have the right to work in Greece
Desired Qualifications
- Previous customer service experience
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