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Cross Border TalentsPosted 1 month ago

French Customer Support Specialist

$14,400–$18,000 year

HybridAthens, Attica, Greece

Full TimeSmall

Job Summary

Provide professional and empathetic support to French-speaking customers via phone, email, and chat, troubleshooting technical and service-related issues while adhering to brand-specific guidelines. Accurately document all customer interactions in CRM systems and escalate complex cases to internal teams as necessary. Maintain a high standard of service in a fast-paced, rotating-shift environment. This role offers a monthly gross salary of 1200-1500 with an additional performance bonus up to 300. Applicants must already have the right to work in Greece, as visa sponsorship is not offered.

Required Qualifications

  • Native or near-native level of French
  • Good command of English (B2+)
  • Excellent communication and interpersonal skills
  • Ability to thrive in a fast-paced, rotating-shift environment
  • Applicants must already have the right to work in Greece

Desired Qualifications

  • Previous customer service experience

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