French Customer Support Representative Porto, Portugal (Relocation Provided)

Handle customer inquiries and resolve technical issues for French-speaking clients via email, chat, and phone, adhering to service level agreements. Manage ticket queues, document interactions in the CRM system, and escalate complex cases to engineering teams when necessary. Coordinate with internal stakeholders to ensure timely resolution and maintain accurate customer records. This role supports our product growth in the French market, offering relocation assistance and a competitive salary for the full-time position in Porto.