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Cross Border TalentsPosted 1 month ago

French Customer Support in Portugal

On-sitePorto, Porto, Portugal

Full TimeSmall

Job Summary

Handle incoming calls from Bouygues Telecom customers and provide assistance with subscriptions, billing, and technical inquiries. Offer personalized solutions to ensure customer satisfaction while delivering professional and friendly support across all interactions. Represent and promote the Bouygues Telecom brand values throughout every engagement. This onsite role in Porto, Portugal, supports an international team within the Bouygues Telecom project. Full training is provided for candidates with no prior experience, requiring native or C2 level French and strong communication skills.

Required Qualifications

  • French: Native or C2 level
  • Onsite role in Porto, Portugal

Desired Qualifications

  • Strong communication and problem-solving skills
  • Customer-oriented mindset

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