French Customer Support Agent - Porto
RemoteGreece
Job Summary
Assist customers via phone, email, or chat with technical and product-related queries, then troubleshoot and resolve basic IT or service issues efficiently. Guide users through system setups and basic configurations while documenting issues and escalating complex cases as needed. Maintain a friendly, solution-focused customer experience by following company procedures and meeting performance goals. This role supports international teams using cutting-edge technologies within a multicultural environment, offering paid training and career development opportunities. Candidates must be fluent in French (C2) with strong English communication skills (B2+).
Required Qualifications
- French on a C2 level
- Good English communication skills (B2+)
- Strong communication & problem-solving abilities
- Available to work on rotational shifts (if needed)
- Willingness to relocate (if not based in Greece)
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