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Cross Border TalentsPosted 1 month ago

French Customer Service Rep.

On-siteLisbon, Lisbon, Portugal

Full TimeSmall

Job Summary

Handle customer inquiries via phone, email, and chat in French while providing accurate and timely support. Assist customers with issue resolution and service-related questions, escalating complex cases to relevant internal teams as needed. Maintain proper documentation of all customer interactions to ensure high standards of satisfaction and service quality. This role supports global customers within a multicultural international team based in Lisbon, offering structured training and career development opportunities in customer service operations.

Required Qualifications

  • French communication skills
  • Currently based in Lisbon, Portugal
  • Strong communication and problem-solving skills
  • Customer-oriented mindset
  • Ability to work in a structured support environment

Desired Qualifications

  • Previous customer service experience

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