French Customer Care Specialist - Greece
RemoteGreece
Job Summary
Assist customers via phone, email, or chat with technical and product-related queries while troubleshooting and resolving basic IT or service issues. Guide users through system setups and basic configurations, then document issues and escalate complex cases as needed. Maintain a friendly, solution-focused customer experience by following company procedures and striving to meet performance goals. This role supports international teams using cutting-edge technologies within a multicultural environment, offering paid training and career development opportunities. Candidates must be fluent in French (C2) with strong English communication skills (B2+) and available for rotational shifts.
Required Qualifications
- French on a C2 level
- Good English communication skills (B2+)
- Strong communication & problem-solving abilities
- Available to work on rotational shifts (if needed)
- Willingness to relocate (if not based in Greece)
- Candidates must be located in Greece
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.