French Customer Advisor | On-site Role in Athens, Greece
On-siteAthens, Attica, Greece
Athens, Attica, GreeceOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Support customers via phone, chat, or email in French while solving technical and general issues using documentation and training tools. Represent the brand with clarity and professionalism, recommending solutions and educating users where possible. Document all interactions to maintain customer satisfaction KPIs. This role requires fluent French, B2 English, and confidence using support tools within a 40-hour week. You will join a respected BPO leader in Athens, Greece, enjoying a relocation package including paid accommodation, private health care, and performance bonuses.
Required Qualifications
- Fluent in French
- At least B2 English (for internal communication)
- Confidence using a computer and navigating support tools
- Excellent communication, empathy, and active listening skills
Desired Qualifications
- Previous experience in customer service, retail, hospitality, or tech support
- Adaptability to rotating shifts and dynamic environments
- Interest in tech or digital products
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