French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)

Respond to and record consumer enquiries via phone lines, maintaining accurate data input on the customer services database. Troubleshoot common problems using open questions and support documents while offering recommendations for frequently asked questions. Ensure client complaints are logged according to the escalation policy and resolve all support calls and emails within agreed SLAs. Work in shifts totaling 40 hours per week with an initial 6-12 month contract. Relocation support includes travel tickets, airport transfer, temporary hotel accommodation, and assistance securing long-term housing.