French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)

Respond to and record consumer enquiries via phone lines, maintaining accurate data input on the customer services database. Troubleshoot common problems using open questions, support documents, and system training, while ensuring client complaints are logged per the escalation policy. Answer and resolve support calls and emails within agreed SLAs, offering recommendations for frequently asked questions. Fluency in French and English (B1/B2) with a writing speed of 25 words per minute is required. Starting dates are March and April, with a salary of 1045 plus performance bonus. Relocation support includes travel tickets, initial hotel accommodation, and assistance finding long-term housing.