French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)

Respond to and record consumer enquiries via free phone lines, maintaining accurate data input on the customer services database. Troubleshoot issues using open questions, support documents, and system training while offering recommendations for common problems. Ensure client complaints are logged in line with the company's escalation policy and resolve all support calls and emails within agreed SLAs. Starting dates are March and April with a 40-hour work week in shifts. The role offers a salary of 1045 per month plus performance bonus, paid travel expenses, and accommodation assistance including initial hotel stay and help finding long-term housing. Initial contracts are 6 to 12 months and renewable.