French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)

Respond to and record consumer enquiries via phone lines, maintaining accurate data input on the customer services database. Troubleshoot common problems using open questions, support documents, and system training while offering recommendations for frequently asked questions. Ensure client complaints are logged in line with the company's escalation policy and resolve all support calls and emails within agreed SLAs. This role requires fluent French and English (B1/B2) with a writing speed of 25 words per minute, starting in March or April. Working hours are shifts totaling 40 hours per week. The position includes a relocation package with initial hotel accommodation, assistance finding local housing, and access to Greek language lessons.