French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)
$12,540–$12,540 year
HybridAgia Paraskevi, Central Macedonia, Hellenic Republic
Job Summary
Respond to and record consumer enquiries via free phone lines, maintaining accurate data input on the customer services database. Troubleshoot common problems using open questions, support documents, and system training while offering recommendations for frequently asked questions. Ensure client complaints are logged in line with the company's escalation policy and resolve all support calls and emails within agreed SLAs. This role requires fluent French and English (B1/B2) with a writing speed of 25 words per minute. Starting dates are March and April, with an initial 6 or 12-month contract. The position includes 40 hours per week in shifts, relocation assistance, and health coverage.
Required Qualifications
- Knowledge of fluent French & English (B1/B2)
- Writing Speed: 25 words per minute
- Starting dates: March & April
- Initial Contract: 6/12 months (renewable)
- Working hours in shifts, 8 hours per day/5days = 40 Hours per week
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