French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)
$12,540–$12,540 year
HybridChaïdári, Attica, Greece
Job Summary
Respond to and record consumer enquiries via free phone lines while maintaining accurate data input in the customer services database. Troubleshoot common problems using open questions, support documents, and system training to offer recommendations for frequently asked questions. Ensure client complaints are logged according to the company's escalation policy and resolve all support calls and emails within agreed SLAs. This role requires fluent French and English (B1/B2) with a writing speed of 25 words per minute, starting March or April. Working hours involve shifts totaling 40 hours per week.
Required Qualifications
- Knowledge of fluent French & English (B1/B2)
- Writing Speed: 25 words per minute
- Starting dates: March & April
- Initial Contract: 6/12 months (renewable)
- Working hours in shifts, 8 hours per day/5days = 40 Hours per week
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