French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)

Respond to and record consumer enquiries via free phone lines, maintaining accurate data input on the customer services database. Troubleshoot common problems using open questions, support documents, and system training while offering recommendations for frequently asked questions. Ensure client complaints are logged in line with the company's escalation policy and resolve all support calls and emails within agreed SLAs. The role requires fluent French and English (B1/B2) with a writing speed of 25 words per minute. Starting dates are March and April, with a salary of 1045 per month plus performance bonus. Working hours are 40 hours per week in shifts.