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Cross Border TalentsPosted 1 month ago

French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)

$12,540–$12,540 year

HybridRethymno, Crete, Greece

Full TimeSmall

Job Summary

Respond to and record consumer enquiries via free phone lines, maintaining accurate data input on the customer services database. Troubleshoot common problems using open questions, support documents, and system training to offer recommendations for frequently asked questions. Ensure client complaints are dealt with and logged according to the company's escalation policy, while answering and resolving all support calls and emails within agreed SLAs. Log all interactions appropriately. Fluency in French and English (B1/B2) with a writing speed of 25 words per minute is required. Starting dates are March and April.

Required Qualifications

  • Knowledge of fluent French & English (B1/B2)
  • Writing Speed: 25 words per minute
  • Starting dates: March & April

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