French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)

Respond to and record consumer enquiries via phone lines, maintaining accurate data input in the customer services database. Troubleshoot issues using open questions, support documents, and system training while offering recommendations for common problems. Ensure client complaints are logged according to the escalation policy and resolve all support calls and emails within agreed SLAs. This role requires fluent French and English with a writing speed of 25 words per minute, starting in March or April. Working hours are 40 hours per week in shifts. The employer provides relocation assistance including travel tickets, initial hotel accommodation, and help securing long-term housing.