French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)

Respond to and record consumer enquiries via phone lines, maintaining accurate data input on the customer services database. Troubleshoot common problems using open questions, support documents, and system training while ensuring client complaints are logged according to the escalation policy. Answer and resolve all support calls and emails within agreed SLAs, offering recommendations for frequently asked questions. Work in shifts of 8 hours per day, five days a week, with a starting date in March or April. This initial 6- or 12-month contract is renewable and includes relocation support, health coverage, and language training for candidates joining from abroad.