French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)

Respond to and record consumer enquiries via free phone lines, maintaining accurate data input on the customer services database. Troubleshoot common problems using open questions, support documents, and system training while ensuring client complaints are logged according to the company's escalation policy. Answer and resolve all support calls and emails within agreed SLAs, offering recommendations for frequently asked questions. Starting dates are March and April with a 40-hour work week in shifts. Salary includes 1045 monthly plus performance bonus, with relocation support for those coming from abroad.