French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)

Respond to and record consumer enquiries via free phone lines, maintaining accurate data input on the customer services database. Troubleshoot common problems using open questions, support documents, and system training while offering recommendations for frequently asked questions. Ensure client complaints are dealt with and logged according to the company's escalation policy, and answer all support calls and emails within agreed SLAs. Work in shifts, 8 hours per day, 5 days a week for 40 hours. Initial contract is 6/12 months renewable, with a starting salary of 1045 plus performance bonus. Relocation support includes travel tickets, airport transfer, up to two weeks of hotel accommodation, and assistance finding local housing.