French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)
$12,540–$12,540 year
HybridKeratsíni, Attica, Greece
Job Summary
Respond to and record consumer enquiries via phone lines, maintaining accurate data input on the customer services database. Troubleshoot common problems using open questions, support documents, and system training while offering recommendations for frequently asked questions. Ensure client complaints are logged in line with the company's escalation policy and that all support calls and emails are resolved within agreed SLAs. Work in shifts totaling 40 hours per week with an initial 6- to 12-month contract. Relocation support includes travel tickets, airport transfer, up to two weeks of hotel accommodation, and assistance finding long-term housing.
Required Qualifications
- Knowledge of fluent French & English (B1/B2)
- Writing Speed: 25 words per minute
- Starting dates: March & April
- Initial Contract: 6/12 months (renewable)
- Working hours in shifts, 8 hours per day/5days = 40 Hours per week
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