French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)

Respond to and record consumer enquiries via phone lines while maintaining accurate data input in the customer services database. Troubleshoot common problems using open questions, support documents, and system training to offer recommendations for frequently asked questions. Ensure client complaints are dealt with and logged according to the company's escalation policy, and resolve all support calls and emails within agreed SLAs. Starting dates are March and April with a 40-hour week in shifts. The role offers a 6/12-month initial contract, performance bonuses, and a relocation package including hotel accommodation, apartment assistance, and Greek language lessons.