French Business Consultant Athens On-Site & Remote Greece (Relocation Provided)

Respond to and record consumer enquiries via free phone lines, then maintain accurate data input of feedback on the customer services database. Log client complaints according to the company's escalation policy and ensure all support calls and emails are resolved within agreed SLAs. Troubleshoot issues using open questions, support documents, and system training while offering recommendations for common problems. Fluency in French and English (B1/B2) with a writing speed of 25 words per minute is required. Starting dates are March and April, with a salary of 1045 plus performance bonus, 40-hour work week, and shifts. Relocation support includes travel, initial hotel accommodation, and assistance finding housing.