French and English Speaking Advisor for an Online Payment Platform in Bulgaria
RemoteBulgaria or France
Job Summary
Assist customers with account inquiries, payment-related questions, and platform support to ensure a secure and seamless user experience. Provide French and English language assistance while solving problems efficiently in a fast-paced environment. Utilize multiple software applications to handle digital transactions and inquiries. This role offers fully paid training, a stable position with attractive salary, and additional health insurance. Located in Bulgaria, the position supports international career growth within the fintech industry, featuring a positive working environment with opportunities for team-building and employee referral bonuses.
Required Qualifications
- Fluency in French (spoken and written)
- Good command of English (minimum B2 level)
- Strong communication and customer service skills
- Ability to solve problems efficiently and work in a fast-paced environment
- Comfortable using computers and multiple software applications
- Willingness to relocate to Bulgaria if currently living abroad
- EU citizenship or a valid work permit for Bulgaria
Desired Qualifications
- Previous experience in customer support, payments, or fintech
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