Freight Broker
On-siteNorthville, Michigan, United States
Job Summary
Manage customer freight from tender through final delivery while ensuring exceptional service and monitoring shipments for proactive updates. Quote competitive rates based on market conditions and source qualified carrier partners through relationship building and strategic procurement. Negotiate carrier rates to balance profitability and service expectations, then enter load information and maintain accurate documentation within our proprietary TMS. Partner with Sales and Operations to develop creative transportation solutions and resolve service issues while identifying margin opportunities. Build long-term relationships with customers and carriers to create repeat business and dependable capacity.
Required Qualifications
- 2+ years of freight brokerage, carrier sales, or account management experience
- Proven ability to independently move freight and manage multiple customer accounts in a brokerage environment
- Experience quoting customer pricing and negotiating carrier rates
- Strong understanding of truckload transportation, market conditions, routing, and capacity management
- Demonstrated ability to build and maintain long-term customer and carrier relationships
- Excellent communication, negotiation, and problem-solving skills
- Experience using a TMS, CRM, DAT, Truckstop, or similar transportation platforms
- Ability to thrive in a fast-paced, high-volume environment while managing competing priorities
- Highly organized with exceptional attention to detail and a strong sense of urgency
Desired Qualifications
- Experience providing freight brokerage services within the auto industry
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