Fraud Risk Unit Analyst
On-siteNashville, Tennessee, United States
Job Summary
Review fraud alerts and conduct end-to-end investigations into suspicious customer activity, including account takeovers, synthetic identities, and internal fraud. Perform root cause analysis to identify control gaps and emerging typologies, then prepare enterprise fraud reporting and metrics dashboards. Coordinate with law enforcement on escalated cases, handle partner escalations, and support regulatory reporting requirements. Lead development of investigative standards, case playbooks, and automated detection workflows while collaborating with Technology, Operations, and the Quality Control team. Document findings in the case management system and contribute to fraud typology libraries and process improvement initiatives.
Required Qualifications
- 3+ years of fraud, financial crimes, compliance, or related experience (banking or fintech preferred)
- Solid understanding of fraud risks and common fraud schemes (e.g., account takeover, synthetic identity, payment fraud)
- Familiarity with transaction monitoring, fraud detection tools, or case management platforms
- Strong analytical, investigative, and problem-solving skills with attention to detail
- Excellent written and verbal communication skills, including SAR narrative writing and case documentation
- Proven ability to manage multiple priorities and meet deadlines in a fast-moving environment
- Strong collaboration skills with the ability to work across Compliance, Operations, Technology, and external partners
- Position is Nashville, TN office based
- M-F 8-5PM CT
Desired Qualifications
- Demonstrated interest in pursuing professional certifications (such as the CFE)
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