Fraud Risk Manager (Anti-Fraud)
On-site · Taguig, Metro Manila, Philippines
Job Summary
Fraud Risk Manager for PalmPay Philippines leading frontline anti-fraud operations across Pre-Disbursement Verification, Desktop Credit Review, and Field & Merchant Investigation teams. Responsible for detecting and dismantling fraud vectors including loan broker behaviors, ghost loans, merchant collusion, and identity theft; build and enforce SOPs for rapid field deployment; drive data-driven analytics to monitor metrics (Application Fraud Rate, Identity Impersonation Rate, First Payment Default due to Fraud, False Positives) and refine e-KYC parameters; collaborate with corporate legal teams and local law enforcement to pursue legal actions against fraud rings; require 4+ years in fraud risk, field/investigation experience, and proficiency in Excel/SQL; deep understanding of Philippine identity landscape and regulatory boundaries.
Required Qualifications
- 4+ years fraud risk experience in Device Financing / 3C POS Lending or Digital Consumer Finance in the Philippines
- Hands-on Field/Offline Fraud Investigations experience
- Strong Excel and SQL skills
- Understanding of Philippine identity landscape (UMID, PhilSys/National ID) and local regulatory boundaries (NPC/Data Privacy Act)
- Excellent English communication; leadership of local operations team
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