Fraud Prevention Specialist
HybridHouston, Texas, United States
Job Summary
Review and investigate discrepancies on credit applications, retail installment contracts, paystubs, and other documents to detect potential financial fraud risks. Conduct thorough investigations into fraudulent activities by verifying identity, documents, and credit application information, including customer phone interviews to clear credit bureau alerts. Maintain accurate records in loan and lease originations systems and escalate suspected cases to management while collaborating with underwriting and operations teams. Participate in fraud training sessions and shadow senior specialists to gain working knowledge of fraud systems, policies, and compliance requirements. Maintain confidentiality of personal information for consumers. This entry-level position offers foundational skills in fraud prevention within a structured, team-oriented environment at Stellantis Financial Services, supporting the core mission of enhancing customer experience.
Required Qualifications
- Minimum 1 year experience in the auto finance industry
- High school diploma or GED
- Experience working with identity verification and fraud detection software such as Point Predictive, TLO and LexisNexis
- Basic understanding of auto finance operations such as underwriting, funding, and collections
- Strong attention to detail
- Good written and verbal communication
- Ability to follow procedures and work as part of a team
- Overtime required on an as needed basis
- Travel 0-10% as required on an as needed basis
- Must have reliable transportation and live within a commutable distance to one of the following cities: Houston, Tx
- Must occasionally lift and/or move up to 10 pounds
- Close vision
- Ability to work various shifts to accommodate business needs
- M-F: 11:00 AM to 8:00 PM
- Every other Saturday required
- Rotational shifts (11:00 AM to 3:00 PM or 3:00 PM to 7:00 PM)
- Some holiday coverage required
- Overtime required during the last 2-3 business days of each month
- Travel is required 10% of the time
- An applicant must be authorized to work in the United States
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