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Fraud Ops Analyst - C09 - DUBAI
On-site · Dubai, Dubai, United Arab Emirates
Job Summary
Entry-level Fraud Ops Analyst role in Dubai focused on supporting fraud risk policy application and controls within the Fraud Operations team. Responsibilities include short- and long-term forecasting analysis, standardized fraud analysis, making judgments within guidelines, maintaining knowledge of industry practices, identifying data inconsistencies, and communicating findings concisely. Expected to assist with fraud detections, transaction confirmations, client callouts, and dispute resolutions during contingencies, and to support FRMU activities related to court cases and government reviews. Requires a bachelor’s degree or equivalent experience and familiarity with fraud investigations, data analysis, and Microsoft Office/Access. Emphasis on risk assessment, ethical conduct, and safeguarding Citi, clients, and assets.
Required Qualifications
- Bachelor’s degree/University degree or equivalent experience
- Relevant experience in a related role
- Knowledge and previous experience in the Investigation and Fraud claims process
- Experience in trend analysis and alerts in early fraud detection
- Extensive knowledge of the Bank's Transactional Processing platforms
- Proficient in Microsoft Office and Access
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