Fraud & Financial Crime Strategy Manager

Fraud & Financial Crime Strategy Manager responsible for designing, delivering and optimising the fraud strategy for the launch and ongoing management of a new Virtual Credit Card (VCC) product. This includes defining end-to-end fraud & financial crime controls across customer-present (CP) and customer-not-present (CNP) transactions, authorisation metrics, managing scheme compliance, configuring transaction monitoring rules, and ensuring fraud risks are effectively mitigated as the business moves from a closed-loop to open-loop issuing environment. The role collaborates with Compliance, Product, IT, Operations, Scheme Partners (Visa/Mastercard) and third-party fraud technology vendors to ensure a safe, compliant and commercially viable launch. Responsibilities include leading the design and delivery of the VCC fraud risk framework across CNP, cross-border and tokenised transactions; defining and optimising fraud control strategy (real-time monitoring, behavioural rules, SCA enforcement, token security); establishing fraud risk appetite and thresholds; owning fraud and financial crime system requirements and integration; designing and tuning fraud detection rules and supporting AI/ML capabilities; ensuring scheme compliance and reporting; defining end-to-end fraud operations and customer outcomes; supporting Fraud Operations readiness ahead of launch; acting as the fraud SME in product development; maintaining fraud governance, policy and MI; leading fraud readiness and go-live activities; driving post-launch optimisation and monitoring of emerging threats. The candidate will demonstrate strong experience in card issuing fraud strategy with Visa/Mastercard, deep CNP/CP fraud knowledge, practical AML/transaction monitoring expertise, and the ability to translate fraud risks into actionable business and system requirements, all within a fast-paced regulated environment. The role may involve participation in interviews and final-stage assessments as part of a comprehensive hiring process.