Fraud Detection Sr Specialist - Deposit Fraud
HybridPittsburgh, Pennsylvania, United States
Job Summary
Conduct moderately complex analytical reviews of customer data and documentation to identify fraud or risk activities. Review accounts for fraudulent behavior, applying compliance and verification procedures to assess risk levels and determine the best course of action for compromised accounts. Track and action cases within required timeframes while maintaining high diligence and documenting detailed investigation results. Resolve findings through independent research and direct interactions with external customers, department colleagues, and business partners to restore account integrity. Requires one year of fraud investigation experience and strong technical skills to function efficiently in a fast-paced, deadline-oriented environment.
Required Qualifications
- High school degree or equivalent
- 1 year of Fraud investigations experience
- Strong organized, technical, and analytical skills
- Ability to multi-task and to function efficiently in a high volume, fast-paced, deadline-oriented environment
- Ability to learn and apply new concepts quickly
- Excellent communication and customer experience skills (written and verbal)
- Ability to identify fraud trends and enhanced account reviews
- Experience with monitoring, reviewing, and analyzing account activity to identify fraud or suspicious activity
Desired Qualifications
- Associate degree
- 3+ years of Banking, Professional experience in analysis and/or financial services industry
- Maintain knowledge of the bank's products, services, customers and geographic locations, and the potential fraud risks associated with those activities
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