Fraud/Crime Analysis Staff - Crime Control Section, Risk Management Department, Group Compliance Supervisory Department
On-siteTokyo, Tokyo, Japan
Job Summary
Coordinate with law enforcement agencies, competitors, and diverse stakeholders to oversee group-wide fraud countermeasures and victim consultations. Prepare management materials, conduct internal and external awareness campaigns, and leverage AI to improve operational efficiency across all deployed services. Participate in international conferences to present Rakuten's initiatives while collaborating with investigative authorities to safeguard the security of the Rakuten ecosystem. This role serves as the company-wide secretariat for fraud prevention within the Risk Management Department's Crime Control Section, supporting a small team of three. Candidates will benefit from comprehensive on-the-job training and access to unique data spanning over 70 services. Full-time position in Tokyo with an average of 10-20 hours monthly overtime.
Required Qualifications
- Minimum 3 years of professional work experience
- Native-level Japanese proficiency
- Advanced business-level English proficiency
- TOEIC score of 800 or higher (or certification demonstrating equivalent English proficiency, or a university degree or higher from an English-speaking country)
Desired Qualifications
- Practical experience in fraud prevention, including fraud detection, investigations, and response
- Experience in organizational management
- Experience with cross-organizational projects
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