Fraud Analyst
On-siteFlorida, United States
Job Summary
Investigate, review, and analyze fraud cases by examining data, verifying information, and reviewing paperwork for accuracy. Set up fraud files, enter tracking systems, and follow up with management for explanations and decisions on claims or account closures. Provide daily charge backs for counterfeits, kiting, and forgeries to minimize losses, while reviewing digital deposits, ATM alerts, and fraud alerts to place holds and escalate issues. Assist branches with surveillance system requirements, coordinate activities with law enforcement during alarms, and file criminal charges or take civil action. Monitor suspected scams, identify loss prevention trends, and develop training for bank staff.
Required Qualifications
- High School graduate
- 2 year degree
- 4 year degree preferred
- 3 to 5 years' experience in working in a bank or law enforcement environment preferred
- Minimum of 2 years Loss Prevention experience
- Experience of working in an environment requiring detail input and review
- Requires a high level of general banking knowledge
- familiarity with branch and operations policy and procedures
- Strong analytical, communications and decision-making skills
- Thorough knowledge of applicable laws and regulations
- Ability to read, analyze and interpret governmental regulations and regulatory guidance
- Well organized with the ability to manage multiple tasks and priorities
- Excellent written and verbal communication skills
- Strong research skills
- Ability to deal with problems involving several concrete variables in standardized situations
- PC proficiency with Microsoft Office products including Word and Excel
- knowledge of Database and Internet software
Desired Qualifications
- 4 year degree preferred
- 3 to 5 years' experience in working in a bank or law enforcement environment preferred
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