Fraser Advanced Information Systems
On-site · West Reading, Pennsylvania, United States
Job Summary
Billing Specialist responsible for equipment meter collection, auditing, and billing for all customers; building and maintaining maintenance contracts within the system; completing all month-end billings; supporting sales teams with contracts-related requests; analyzing invoices for discrepancies and promoting automation tools for meter collection; collaborating with the Contracts team to ensure billing accuracy and working with related departments on customer issues. The role is based in West Reading, PA, with a focus on accurate contract billing, month-end processes, and ongoing process improvements in a growing business-technology environment. The organization emphasizes client care, employee wellness, and professional development, offering a comprehensive benefits package and opportunities for growth.
Required Qualifications
- Associates or Bachelor’s Degree in Business Administration or a related field preferred
- 3+ years’ experience in a related role
- Solid knowledge and understanding of purchasing processes, policy, and systems
- Exceptional communication skills including listening and problem analysis
- Pleasant and professional phone and email skills
- Ability to follow a prescribed process
- Accuracy when processing orders and double-checking work
- Sound judgment and ability to think on feet
- Ability to work in a fast-paced environment
- Follow-up on transactions until their completion
- Ability to sit for long periods of time, lift, push, and pull up to 30 pounds
- Minimal travel; valid driver’s license required
- Strong organizational and multi-tasking skills
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