Franchise Support Coordinator
HybridAtlanta, Georgia, United States
Job Summary
Coordinate department calendars, meetings, site visits, and team events while preparing agendas, capturing notes, and distributing follow-up communications. Organize and maintain department files, records, and shared resources; serve as the first point of contact for franchise owner and internal inquiries, routing requests and escalating issues as appropriate. Process purchase orders, invoices, and expense reports; assist with vendor communications, contract administration, and project tracking to support department goals. This role supports the day-to-day operations of the Franchise Support department for a premier Early Education Franchise in the Atlanta area, requiring 4 days onsite and 1 day remote work.
Required Qualifications
- Associate's degree
- 1+ years of administrative, coordinator, customer service, or office support experience
Desired Qualifications
- Bachelor's degree in Business Administration, Communications, or a related field
- Experience in a franchise, multi-unit, or professional services environment
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Effective verbal and written communication skills with a professional and customer-focused approach
- Proficiency in Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint
- Ability to maintain confidentiality and handle sensitive information with discretion and integrity
- Strong attention to detail and commitment to accuracy
- Collaborative team player who is dependable, responsive, and follows through on commitments
- Ability to adapt to changing priorities in a fast-paced environment
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