Franchise Business Coach
$75,000–$90,000 year
HybridOrlando, Florida, United States
Job Summary
Serve as the primary business coach and trusted advisor for an assigned portfolio of franchise owners, conducting frequent structured reviews to analyze P&Ls, sales performance, and operational KPIs. Develop measurable action plans, hold franchisees accountable for execution, and identify underperforming locations to implement improvement strategies. Support new franchisees through the complete lifecycle from site selection and development to pre-opening, launch, and early-stage stabilization. Coach on revenue drivers, marketing ROI, and local business development while facilitating collaboration across internal teams and external partners. Periodically visit locations for assessments and ensure consistent adoption of operating standards.
Required Qualifications
- 3+ years of experience in franchise operations, franchise business coaching, multi-unit operations, business consulting or a comparable operating role
- Strong business and financial acumen, including the ability to read and interpret a P&L
- Experience using KPIs and financial data to improve business performance
- Experience coaching or influencing business owners, managers or senior operators
- Strong analytical, organizational and problem-solving skills
- Excellent written and verbal communication skills
- Ability to manage multiple franchisees, projects and priorities simultaneously
- Comfortable having difficult conversations and holding business owners accountable
- Strong follow-through and attention to commitments and deadlines
- Ability to work effectively with internal teams and outside partners
- Ability to work from our Maitland office four days per week
- Ability to travel periodically
Desired Qualifications
- Previous Franchise Business Coach or Franchise Business Consultant experience
- Experience in a multi-unit franchise organization
- Retail franchise experience
- Experience supporting the complete new-unit development lifecycle—from site selection through construction/buildout, pre-opening, grand opening and post-opening stabilization
- Experience working with real estate brokers, architects, contractors, construction-management firms and other partners involved in opening retail locations
- Experience managing or coordinating multiple locations through different stages of development
- Experience in med spa, aesthetics, wellness, fitness, healthcare, beauty, hospitality or another consumer-service business
- Experience in a high-ticket consultative sales environment
- Bachelor's degree in business, finance, operations or a related field
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