FR_Revenue_Revenue Head of Department
On-siteDabra, Madhya Pradesh, India
Job Summary
Ensure the smooth running of the revenue management department, managing all reservations and meeting & events enquiries while delivering a responsive approach to problem resolution. Develop strategies where key revenue management metrics are identified, communicated, and delivered using maintained reports and tracking tools. Effectively manage the department's life cycle, fostering growth and performance while preparing and controlling the departmental budget. Build relationships with internal and external stakeholders, scrutinize business performance to drive financial results, and ensure adherence to legislation for audit requirements.
Required Qualifications
- Proven experience in a revenue position
- Ideally within a hotel environment
- Good leadership skills
- Hands-on approach
- Lead-by-example work style
- Commitment to exceptional guest service
- Passion for the hospitality industry
- Ability to find creative solutions
- Personal integrity
- Strong communication skills
- Listening skills
- Ability to work collaboratively across functions and cultures
- Skilled with Microsoft Office software
- Especially in Excel
- Open, positive and communicative personality
- Ability to handle multiple challenging priorities and assignments
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