FR - Gouvernant (H/F/X)

Direct the daily operations of the department to ensure compliance with establishment standards and deliver impeccable room service quality. Manage guest concerns, oversee common areas to guarantee a memorable experience, and share information across the team regarding priorities and personalized services. Maintain a reliable and enthusiastic demeanor while demonstrating essential customer service values from arrival to departure. This role requires a candidate with management experience, proficiency in Opera software, and strong interpersonal communication skills to handle conflicts effectively.