FR - Gouvernant (H/F/X)
On-siteMetz, Grand Est, France
Metz, Grand Est, FranceOn-siteFull TimeMid LevelEnterprise
Full TimeMid LevelEnterprise
Job Summary
Direct the daily departmental activities to ensure compliance with establishment standards and deliver impeccable room service quality. Manage guest concerns and oversee common areas to guarantee a memorable client experience. Communicate priorities and personalized services to the entire team. Maintain exceptional interpersonal communication and conflict resolution skills while managing staff and serving as a role model. This role requires a reliable and enthusiastic individual who demonstrates essential values for an exceptional client journey.
Required Qualifications
- Qualité de service essentielle
- Maîtrise du logiciel Opera ou équivalent
- Bonne communication interpersonnelle et capacité à gérer les conflits/problématiques, capacité à manager et à être exemplaire
Desired Qualifications
- Une expérience dans le management est un plus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.