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ServalPosted 1 month ago

Founding Solutions Engineer

$200,000–$300,000 year

On-siteNew York City, New York, United States or San Francisco, California, United States

Full TimeSmall

Job Summary

Run the technical sales motion with account executives, leading discovery, architecture reviews, demos, and security evaluations to win technical buy-in from CIOs and security leaders. Go deep on prospect stacks including identity providers, ITSM, and cloud integrations to translate environments into scoped, value-based pilot use cases. Build the foundational solutions engineering toolkit from scratch, creating demo environments, reference architectures, and evaluation frameworks. Act as the bridge between field objections and product engineering to close feature gaps and execute clean handoffs to deployment.

Required Qualifications

  • 5+ years in solutions engineering, sales engineering, or a comparable pre-sales technical role at a high-growth B2B software or infrastructure company
  • A track record of selling technical products to senior IT and security buyers, with hands-on credibility in front of CIOs, Heads of IT, and security leaders
  • Genuine technical depth: you can hold your own in an architecture review, debug an integration live, and answer a sharp security question without reaching for a deck
  • Working fluency with the modern IT and identity stack, including IdPs and SCIM, ITSM and ticketing, SaaS administration, APIs, and how access is granted and revoked across an org
  • Excellent communication and storytelling, translating complex concepts for both engineers and executives
  • A builder's instinct and high ownership, energized by being first and motivated to create the systems that scale a team

Desired Qualifications

  • Experience with ITSM, IGA, access management, security, or AI automation products is a strong plus

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