Founding Product Manager
$150,000–$190,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Conduct deep customer empathy by riding sales calls, listening to recordings, and translating friction into product insights across real estate, insurance, and legal verticals. Multiply the founding team by removing blockers, de-risking decisions, and using AI to build prototypes that compress non-engineering cycles. Ship product end-to-end by specing, building, testing, and launching features while owning metrics like conversation completion rates and lead conversion lift. Set the quality bar by personally QAing flows to ensure the autonomous agents deliver a polished first impression. Maintain alignment between customers, engineering, design, and leadership to drive the roadmap for Thoughtly's fully autonomous CRM.
Required Qualifications
- 5+ years as a PM, engineer, or founder
- Comfortable with ambiguity, structured without a playbook
- Excellent taste: you notice the details — the copy, the flow, the naming, the speed
- Obsessed with the customer
- Power user of AI - using tools daily and understand the ecosystem
- Metrics-driven
- Maniacal about outcomes
- Willingness to do whatever the team needs: support, testing, ticket cleanup, customer calls
Desired Qualifications
- B2B / enterprise experience, ideally selling to sales, revenue, or GTM buyers
- You've built or scaled a horizontal platform across multiple verticals
- Experience at world-class enterprise product orgs (e.g., Gong, Ramp, Stripe, Outreach)
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