Founding Product Designer
$175,000–$230,000 year
On-siteSan Francisco, California, United States
Job Summary
Own product design from customer research and early concepts through launch and iteration for AI agents automating loan servicing and compliance. Design workflows for conversation review, quality assurance, approvals, and human intervention while simplifying complex, data-heavy servicing processes. Build Salient's design system and shared product patterns to create a consistent experience across five live agents. Partner closely with product, engineering, and customers to shape priorities, test new ideas, and establish the design foundation as the product expands into new financial segments. Work directly with customers to understand needs and improve how agents communicate across voice, text, chat, and email.
Required Qualifications
- 5+ years of product design experience
- Experience designing AI-powered products, agents, copilots, or human-in-the-loop systems
- Experience designing complex B2B, enterprise, operational, or technical products
- A portfolio showing work you personally owned from an ambiguous problem through launch
- Strong interaction design, visual design, prototyping, and systems thinking
- Experience designing monitoring, analytics, evaluation, or exception-management workflows
- Experience working directly with customers and using feedback to shape the product
- A track record of influencing product decisions rather than only executing requirements
- Experience building or significantly improving a design system
- Ability to design complete workflows, including permissions, edge cases, errors, and operational states
- An understanding of how non-deterministic AI behavior affects trust, control, and product design
- Experience partnering closely with engineers through implementation
- Comfort using AI-assisted tools to prototype and explore ideas quickly
- Strong communication and product judgment
- Ability to work independently and create structure in a fast-moving environment
- Four days spent collaborating in person at our San Francisco office
Desired Qualifications
- Use Figma, rapid prototypes, and AI tools to test ideas quickly
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.