Foster Care Case Manager Supervisor
$51,900–$52,000 year
On-siteThomasville, Georgia, United States or Tifton, Georgia, United States
Job Summary
Oversee and coordinate daily operations, workflow, and quality of services for the foster care case management team. Direct supervision includes mentoring and coaching staff on timely assignment completion, ensuring 100 percent compliance with OPM and RCCL child visit and documentation standards. Manage case and court-related information, interpret data for reporting, and update GA Score and SHINES systems without missing or overdue tasks. Prioritize meeting all deadlines from the director and regional director while communicating barriers well in advance. Ensure timely reporting of critical incidents and significant events in state and agency data systems. Maintain accurate, clear, and concise documentation while supporting staff, foster families, and youth navigating complex situations.
Required Qualifications
- BSW/BA in Human Services or MSW/MA in Human Services
- no less than five (5) years direct experience in the child welfare field
- two (2) years supervisory experience
- Must be available as mentor and coach to assist and train team members in the timely preparation and completion of work assignments
- Ability to document timely in a clear, concise manner
- Possess skills to assist, interpret and deliver case and court related information
- Ability to arrive/report to work on time and ready to work
- Ability to abide by principles of EEO compliance and a workplace of dignity and respect
- Ability to work cooperatively in a group/team setting
- Ability to show respect to others
- Ability to take guidance and direction from supervisors
- Prioritize meeting all deadlines given by director and regional director, communicating any barriers to completion well in advance
- Ensure 100 percent staff compliance with all OPM and RCCL child visit, service, and documentation standards
- Ensure timely staff reporting of critical incidents and significant events in state and agency data reporting systems
- Ensure GA Score and SHINES are updated timely by staff with no missing or overdue tasks, no missing child visits
Desired Qualifications
- MSW/MA in Human Services (preferred)
- five (5) years direct experience in the child welfare field
- two (2) years supervisory experience
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