Forward Deployed Team Lead

Forward Deployed Team Leads are senior technical leads who own a commercial or enterprise customer end-to-end. You’ll combine strong technical architecture, hands-on coding, product ownership, project management, and stakeholder communication—embedding directly with customers to take our product from “design” to “in production.” You’ll own one account at a time: scope the workflow with business and technical stakeholders, design the architecture, write the code that closes the gaps, and drive the deployment through to measurable business value. Responsibilities include technical architecture (data flow, integration topology, identity model, deployment architecture), hands-on coding (backend services, data pipelines, APIs, integrations), product ownership (deployment roadmap, SOW, scope decisions), project management (plans, milestones, risks), stakeholder communication (executive briefings, status updates), ship into production (dev to production with ERP/CRM integrations and cloud) and ensuring enterprise readiness (security/compliance). The role also covers account growth with Sales, and bringing field learnings back to the core platform. Preferred qualifications include prior SaaS/enterprise experience with forward-deployed or professional services motion, AI/ML platform deployments, cloud familiarity (AWS/Azure/GCP), regulated industry experience, and the ability to turn ambiguous customer problems into repeatable deployment patterns. Candidates must be authorized to work in the United States without sponsorship.