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C3.ai1 week ago

Forward Deployed Team Lead

$155,000–$197,000 year

On-site · New York City, New York, United States

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise
Industry
Healthcare

Job Summary

Forward Deployed Team Leads are senior technical leads who own a commercial or enterprise customer end-to-end. You’ll combine strong technical architecture, hands-on coding, product ownership, project management, and stakeholder communication—embedding directly with customers to take our product from design to production. You’ll own one account at a time: scope the workflow with business and technical stakeholders, design the architecture, write the code that closes the gaps, and drive the deployment through to measurable business value. Responsibilities include technical architecture (data flow, deployment topology, identity model), hands-on coding (backend services, data pipelines, APIs, integrations), product ownership (deployment roadmap, SOW), project management (plans, milestones, risks), stakeholder communication (executive briefs, status updates), ship into production (dev to production with ERP/CRM integrations and cloud), enterprise readiness (SOC 2, ISO 27001, data residency), bridging field back to product, and account growth with Sales. Qualifications emphasize CS degree, 6+ years of production software shipping, 2+ years as a lead, multi-language programming, vertical domain expertise, enterprise data experience, CI/CD and IaC familiarity, and US work authorization. Preferred qualifications include prior tech-lead or staff engineer at a SaaS/vendor with forward-deployed/services motion, AI/ML deployment experience, cloud proficiency (AWS/Azure/GCP), regulated-industry exposure, and the ability to translate ambiguous customer problems into repeatable deployment patterns. Candidates must be authorized to work in the United States without sponsorship.

Required Qualifications

  • BS/MS in Computer Science, Software Engineering, Engineering, or equivalent practical experience
  • 6+ years shipping production software
  • 2+ years as a tech lead or senior individual contributor owning delivery end-to-end
  • Strong proficiency in Python, TypeScript/JavaScript, Java, Go, or C++
  • Demonstrated ownership of systems taken from zero to production in a commercial or enterprise context
  • Bring deep expertise in at least one vertical (financial services, healthcare, energy, manufacturing, or defense)
  • Experience working directly with business and technical stakeholders at mid-market or enterprise accounts
  • Familiarity with enterprise data environments: cloud data warehouses (Snowflake, Databricks, BigQuery, Redshift), REST/GraphQL APIs, and common ERP or CRM platforms
  • Comfort with modern deployment practices: CI/CD, containerization (Docker/Kubernetes), cloud-native services, and infrastructure-as-code (Terraform or equivalent)
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$155k – $197k / yr

Forward Deployed Team Lead · C3.ai

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