Forward Deployed Engineer - TX
$200,000–$240,000 year
Remote
Job Summary
Embed directly within strategic Lighthouse accounts as a technical founder to solve "The Last Mile" problem for AI and high-performance computing workloads. Act as the primary on-site technical authority to identify and resolve real-world friction points before escalation, while designing data architectures that accelerate ML training pipelines across hybrid-cloud environments. Build custom integrations and automation scripts to bridge the gap between the core product and bespoke client infrastructure. Serve as a technical scout to identify expansion opportunities and emerging workloads, partnering with the Sustaining Engineering team to translate field-discovered bugs into global platform features. Translate complex technical hurdles into actionable insights for end-users and executive leadership. This high-leverage hybrid role requires relocation to the Dallas, TX area.
Required Qualifications
- Deep understanding of GPU orchestration, AI/ML data pipelines, and high-performance file systems (NFS, SMB, S3)
- Mastery of high-speed networking (InfiniBand, RoCE, 100GbE+) and the ability to debug complex routing, latency, and throughput issues in a distributed environment
- Proficiency in Python, Go, or C++, with the ability to write production-grade tools and integrations that interface with Hammerspace APIs
- Strong Linux internals expertise, including kernel tuning, storage stack performance, and containerization (Kubernetes/Docker)
- Ability to quickly master the Global Data Environment architecture and deploy it across heterogeneous storage and cloud providers
- Strategic Communicator: You can move seamlessly from a terminal window to a boardroom, explaining technical 'why' to non-technical stakeholders
- Autonomous Problem Solver: You thrive in undefined, 'high-stakes' environments where the solution isn't in a manual
- Opportunity Hunter: You have a 'knack' for seeing the next big project before the customer does, working alongside the Named CSM to drive account growth
- Empathy-Driven: You understand that technical success is only half the battle; the other half is building trust and ensuring the customer feels supported
- Live in the Dallas area
- Willing to relocate to Dallas
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